From One Battle Buddy to Another
How We Stand Behind The Work
Plain language, no fine-print games. Here is exactly how we stand behind every paid product, what's covered, what isn't, and the rules that keep the promise sustainable.
Effective May 25, 2026
The short version: Battle Buddy Companion is free, always, to every Veteran — no purchase, no terms to accept. For paid digital products, all sales are final — but if a product wasn't right for you, our Satisfaction Promise says: tell us within 14 days what you actually wanted, and if it fits what P4P builds, we'll create it and send you the new product free. You keep what you bought. We replace technically defective files. We don't issue refunds. That's the whole deal.
The Battle Buddy Companion app and the paid Supporting Products (the Digital Resources Library and The Companions) are operated by P4P Digital Products LLC, a Veteran-owned company organized in the Commonwealth of Pennsylvania. In these Terms, "we," "us," and "our" mean P4P Digital Products LLC. "You" means the person purchasing or using a product.
We don't issue refunds on digital products, because once a file has been delivered it can't be returned. Instead, we stand behind every paid purchase with the P4P Satisfaction Promise:
If a paid product didn't meet what you actually needed, email us within 14 days of your purchase and describe the digital product you were really hoping for. If your request fits within P4P's product domain — Veteran-focused planners, workbooks, companion tools, prep materials, or similar digital products in our lane — we will build it and send you a free download link. You keep the original product you purchased, and you receive the new one. We typically deliver the new product within 2 to 4 weeks of accepting the request.
The Promise has four sensible limits so it stays a real promise and not a runaway:
A custom product created in response to a Promise request may also be added to our catalog so it benefits future customers. You will be credited as the inspiration for it if you'd like; that's your call.
Separate from the Satisfaction Promise, we always replace technically defective products. If a file is corrupted, won't open, or is materially different from how it was described on our site, contact us and we will replace it — or, at our discretion, refund that specific product. This applies regardless of how long ago the purchase was made.
By purchasing a paid digital product, you acknowledge and agree that all sales are final and that we do not issue refunds. Digital products are delivered as downloadable files and cannot be returned. Your remedies for dissatisfaction are the Satisfaction Promise and the technical defect exception above. This policy is consistent with standard industry practice for digital downloads.
Nothing in these Terms limits any non-waivable consumer-protection rights you may have under the law of the state where you reside.
Battle Buddy Companion is free, always, to every Veteran. There is no purchase, no payment, and no transaction — therefore no refund or Satisfaction Promise applies. If the free app has a technical issue, contact us and we'll work with you to resolve it.
Paid product transactions are processed by Stripe and/or PayPal. By making a purchase you agree to those processors' terms as well. We charge the prices listed on the product page at the time of purchase. Applicable taxes may be added at checkout depending on your location.
All product content — PDFs, workbooks, planners, app code, audio, video, written material, branding, and the Battle Buddy Companion and Companion Series interfaces — is the property of P4P Digital Products LLC and is protected by U.S. and international copyright law.
When you buy a paid product, you receive a non-exclusive, non-transferable, personal-use license to use it for yourself and your immediate household. You may not resell, redistribute, republish, share, post publicly, or use any product or excerpt for commercial purposes without our prior written permission. Institutional and unit licensing has separate terms negotiated at the point of sale.
You agree not to (a) use any product or our websites for unlawful purposes; (b) attempt to bypass any technical protection on a product; (c) impersonate P4P or its founders; (d) submit fraudulent purchase or refund requests, including chargebacks for products lawfully delivered.
Battle Buddy Companion, the Companions, and the Digital Resources Library are self-help and reflection tools. They are not medical devices, not therapy, and not a substitute for care from a licensed mental health professional or physician. We make no clinical claims about the diagnosis, treatment, cure, or prevention of any condition, including PTSD or suicidality.
If you are in crisis, please contact the Veterans Crisis Line by calling 988 and pressing 1, or texting 838255. In an immediate emergency, call 911. The crisis lines are available 24/7 and are staffed by people trained to help.
Our products and websites are provided "as is" and "as available," without warranties of any kind, express or implied, except where prohibited by law. To the maximum extent permitted by law, P4P Digital Products LLC, its members, officers, employees, and contractors are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of any product or website.
Our total aggregate liability for any claim arising out of or related to a paid product is limited to the amount you paid for that specific product.
We may update these Terms from time to time. The most current version will always be posted on this page with a new effective date. Continued use of the site or our products after a change means you accept the updated Terms.
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict-of-laws principles. Any dispute that cannot be resolved informally will be brought exclusively in the state or federal courts located in Pennsylvania, and you consent to the personal jurisdiction of those courts.
Satisfaction Promise requests, technical-defect reports, or any question about these Terms:
support@p4pdigitalproducts.com
For privacy-specific requests, see our Privacy Policy. For anything urgent or crisis-related, please use the resources above — they are staffed around the clock.
Stop. Take one breath. You did the hard thing by opening this.
You don't have to know what to say. You don't have to be 'bad enough.' Someone who gets it will answer. That is the entire job they signed up for.